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H&R Block has about 12,000 of them, and they’ll help you if you’ve gotten irreparably wrapped around the axle.However, those services aren’t free — even if you’ve paid for software.First, if you’re concerned about an IRS audit, be sure you know the difference between “support” and “defense.” With most providers, audit support typically means one-on-one guidance from a tax pro about what to expect and how to prepare — that’s it.Audit defense, on the other hand, gets you full representation before the IRS from a tax professional.
[Back to top] H&R Block’s online tax help can’t compete with the enormous band of human tax preparers at the company’s brick-and-mortar offices nationwide, but Deluxe and Premium package users do get free online chat with a tax professional.
All of this makes it a solid choice for value-seekers who still want sturdy support options and modern features.
The list price of H&R Block’s highest-end package is considerably cheaper than the comparable package from Turbo Tax, which means self-employed people or folks with rental properties could still save a bundle here. If you’re filing a Schedule C-EZ (for freelancers with very simple expenses), this version also has you covered — which means you might be able to avoid having to buy the Premium version.
People who have used the desktop version before will see a cosmetic difference with the cloud, but the steps are similar — and, of course, the math is the same.
[Back to top] H&R Block’s interface is straightforward and easy to use, plus there are handy tools like a W-2 photo import, which lets you avoid time spent keying in numbers from little boxes.